ManageMentor
Individual coaching provided in person or by phone to help leaders increase their influence and effectiveness with a focus on communication skills and interpersonal styles.

Values Development
Defining, communicating, aligning and utilizing core values throughout an organization are the bedrock for success. Values show people what is expected in how they work with each other and customers. A visual exploration of values helps organizations describe what is important for all people all of the time to embrace. These values drive hiring and selection, training, performance management and evaluation.

Leader Feedback
Structured experience for a leader and direct reports. Session allows direct reports to give feedback to the leader in a safe and helpful environment which ensures the most useful, reliable information.

Leader Transition Acceleration
For leadership or organization structure changes, the process helps a new leader quickly gain information and insight about what has been working well, not working so well and what the hopes and views about the future are. The insight helps accelerate understanding the work group; provides a road map for engaging people in moving forward; and reduces resistance to change.

3rd Party Conflict Resolution
Structured approach for two people who have "hard-to-resolve issues." The process uses issue identification and requests for agreements to improve the work relationship. Approach is helpful for both lateral and vertical work relationships.

Team Building for Improved Performance
Work group explores the issues preventing higher performance and makes agreements for improvement. This session can be effective whether there are specific issues to address or if the desired result is to improve an already high performing team.

Relationship Building - Intergroup Image Exchange
Two different groups of workers can improve how they work together and make agreements to do so. This enables a work group to learn how they are viewed by others and to give feedback to the other work group.

Internal Consultant Training and Certification
Advanced facilitation prepares "high potential" supervisors and managers for greater leadership responsibilities and can be used as a developmental opportunity. Three-day training provides selected employees with the skills and tools to improve the health of the work environment and eliminate barriers to higher organization performance. Certification follows real-time within the organization.

Baldrige Rapid Reply
The Malcolm Baldrige business model is a proven approach to systematically improving the bottom line. Rapid Reply is a quick start tool to help any organization assess its approach and deployment of service or product delivery.

Strategic Planning
Traditional and non-traditional approaches to Strategic Planning are used to provide a best fit for the organization to create focus and achieve organization results.